NowNation People
Demand for ServiceNow grows faster and faster
ServiceNowis growing fast, but the stream of new consultants is not growing as fast. This has resulted in a huge demand for quality local consultants. Consultants who both understand ServiceNow and the capabilities of the platform, but alsounder stand the business of their client.
Scarcity of Quality Consultants
Battle for Consultants
From large consultancies to smaller practices are all fishing in the same pond. Strong consultants are constantly receiving offers from competitors, while the growth of new consultants is falling behind.
Increasing Cost
The scarcity of skilled individuals in a field drives up work costs as demand exceeds supply, leading to higher salaries and benefits. Intense competition among businesses for talent further raises expenses related to recruitment, training, and retention, impacting overall operational and project costs.
Continuity Challenge
The scarcity of skilled personnel poses continuity challenges for projects, causing delays and inefficiencies as teams struggle to find replacements. This shortage also hampers knowledge transfer, hindering long-term success.
Our ingredients for supporting your Digital Transformation
Certification
Supporting consultants in achieving ServiceNow certifications is crucial for their professional growth, bolstering their expertise and market appeal. Offering resources and guidance for trainings and exams.
Hands on learning
Hands-on learning is essential for ServiceNow consultants, providing practical experience that enhances their skills and problem-solving abilities within the platform. Actively engaging in ServiceNow projects allows consultants to deepen their understanding of the Now Platform
Project Rotation
Project rotation is vital for ServiceNow consultants' development, offering diverse experiences that build versatility and expertise. Engaging with various ServiceNow modules results in a broader view of the Now Platform.
Soft Skills
Soft skills are essential for consultants, complementing technical expertise and enabling effective client interactions. Communication, problem-solving, adaptability, and emotional intelligence are crucial for understanding client needs, navigating challenges, and fostering teamwork.
Experience
Certification
Helped to set-up and grow ServiceNow practices at multiple large local IT Consultancies
Certification
Experience with ServiceNow across the whole platform. From ITSM, to ITOM, to CSM, GRC and more.
Certification
Helped new consultants with implementing ServiceNow at Multinationals from Finance, Telecom and FMCG industries to Government
Phase by phase
Building the right Base
For a steep learning curve amongst new consultants, it’s important to have the right base. The most important ingredient for this base is people. Seniors who are experts in various ServiceNow modules, including but not limited to ITSM, ITOM, IRM, SPM, and CSM.
This way we can offer new consultants experience in a wide range of modules and capabilities making sure they become the right guides for Digital Transformation with ServiceNow.
New ServiceNow Consultants
In this phase, it is important to attract new consultants to ServiceNow. Focused on people who are excited about IT and ServiceNow but lack work experience. This can be young graduates or people who are switching careers.
We aim to guide the new consultants in their ServiceNow certification path, offer tailor-made soft skills training, and ensure a steep learning curve providing hands-on experience in projects involving various ServiceNow modules.
Building the right Base
Building further on our base, making sure there is a healthy in and out stream to secure continuity and growth. Furthermore, we want to lay more focus on adding Managed Services and App development to minimize bench and increase sustainability.